These Terms & Conditions govern use of the SMH Water Systems website, contact and booking forms, product information, educational content, affiliate links, recommendations, demonstrations, communications, purchases, installation discussions, and related services offered by SMH Remodeling Inc., SMH Water Systems, Steve Haage, or related representatives.
1. Purpose of the Website
This site provides general educational information, product information, recommendations, and purchasing or inquiry options related to water systems, filtration, Kangen Water® machines, Enagic® products, Multipure® products, related home services, and other products presented on the site. It is not medical, legal, financial, plumbing, or other professional advice.
2. Affiliate Disclosure
Some links, recommendations, forms, or product pages may involve affiliate, distributor, or referral relationships. We may receive compensation, commissions, referral fees, bonuses, or other benefits when a visitor clicks a link, requests information, schedules a demonstration, or makes a purchase. Material relationships will be disclosed as required.
3. Kangen Water® and Enagic® Products
Kangen Water® and Enagic® are trademarks of their respective owners. SMH Water Systems and Steve Haage may promote Enagic products through an independent distributor, referral, or similar relationship and are not Enagic corporate. Manufacturer pricing, availability, warranty, financing, shipping, returns, and corporate policies are controlled by the applicable seller or Enagic channel.
4. Multipure® and Other Products
Multipure and other products may be available through third-party links, referral arrangements, or direct purchase when inventory is available. Third-party transactions are governed by the seller’s own terms, privacy practices, shipping, warranty, and refund policies. Direct-purchase terms, if applicable, will be provided before or at purchase.
5. No Medical Claims
We do not claim that Kangen Water®, Enagic® products, Multipure® filters, alkaline water, ionized water, filtered water, supplements, skincare, or related products diagnose, treat, cure, prevent, or reverse disease or medical conditions. Health-related content is general educational information only. Consult a qualified healthcare professional for health decisions.
6. Product Results and Personal Responsibility
Individual experiences vary. Results may depend on water source, plumbing, home setup, usage, maintenance, installation, personal preferences, and other factors. We do not guarantee a specific health, financial, savings, lifestyle, or performance outcome.
7. Product Information Accuracy
We aim to provide accurate information, but product features, specifications, pricing, promotions, financing, warranties, availability, ingredients, and policies may change. If this site conflicts with current official manufacturer or seller documentation, the official source controls.
8. Classes, Demonstrations, and Communications
Submitting a form or booking a class does not obligate you to buy. It allows us to respond and provide information. By requesting contact, you authorize reasonable follow-up using the information you provide, subject to applicable law and your communication preferences.
9. Purchases Through Third Parties
We are not responsible for third-party websites, checkout pages, payment processing, financing decisions, shipping, fulfillment, warranties, refunds, technical issues, data practices, or customer service. Review the third party’s policies before purchase.
10. Direct Purchases
Direct purchases, when offered, are subject to availability and any written terms provided at or before purchase. Unless otherwise stated, payment is due before delivery, pickup, or installation; opened, used, installed, or damaged products may not be returnable; and manufacturer warranties are controlled by the manufacturer.
11. Installation and Home Services
Installation, plumbing support, cabinetry modification, remodeling, or home services may be governed by separate estimates, invoices, service agreements, warranties, or contracts. A product purchase and a home service may be treated as separate transactions unless clearly bundled in writing.
12. Testimonials
Testimonials, reviews, and stories represent individual experiences and are not guarantees of the experience another customer will have.
13. Intellectual Property
Website text, images, graphics, videos, layouts, and other materials are owned by or licensed to SMH Remodeling Inc., SMH Water Systems, Steve Haage, or the applicable rights holder. Third-party trademarks remain the property of their owners.
14. User Conduct
You may not misuse the website, interfere with security or functionality, submit fraudulent information, violate law or third-party rights, harass others, or reproduce protected content for unauthorized commercial use.
15. Limitation of Liability
To the fullest extent permitted by applicable law, SMH Remodeling Inc., SMH Water Systems, Steve Haage, and related representatives will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of the site, reliance on information, third-party links, demonstrations, communications, or product recommendations. Some limitations may not apply where prohibited by law.
16. No Warranties
The website and content are provided “as is” and “as available.” Product warranties, if any, are provided by the applicable manufacturer or seller unless a separate written warranty is provided by us.
17. Changes and Governing Law
We may update these terms by posting a revised version. These terms are governed by California law. Disputes concerning direct transactions with us will be handled in an appropriate court serving Santa Clara County, California, unless applicable law requires otherwise.
18. Contact
Questions about these Terms may be sent to steve@smhwatersystems.com.